Anchor Products is a well-known company in the food industry. The company has mo
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Anchor Products is a well-known company in the food industry. The company has more than 150 locations and manufactures popular dairy, ice cream, and chocolate products for consumers. Each location has a dedicated HR Manager who works closely with the Plant Manager, supervisors, and the corporate HR Department, which is located in Cleveland, Ohio. All of the hourly workers at the plant locations are represented by the United Food Commercial Workers (UFCW) Union. The workers are primarily production, maintenance, and warehouse employees.
Mike Shores has been the Maintenance Supervisor for two years. As former military, he runs a tight ship, and his crew of electricians, mechanics, and welders know that he expects excellence in their work. Mike has been under a great deal of pressure over the past six months from the Operations Manager to service machinery and to speed up production output.
Under stress, Mike has been unhappy with the performance of his crew and has let them know it, thereby causing a great deal of ongoing conflict. Yesterday, the Union Steward presented Mike with a grievance stating that he violated terms and conditions outlined in the collective bargaining agreement. Specifically, the grievance accuses Mike of performing bargaining unit work on the machines, contracting with outside subcontractors, and bypassing seniority requirements for overtime assignments. Today, Mike is standing in the doorway to your office with the grievance in hand asking for your support to deny the grievance based on the management rights clause in the contract.
Given this scenario, write an analysis that addresses the following:
Describe the purpose of a grievance process and the stages of a typical grievance process that might be found in a collective bargaining agreement between the company and the union.
Analyze how you would approach the situation with the supervisor and the Union Steward at the initial stage of the grievance process. Identify two issues relevant to the situation and provide two recommendations for actions that should be taken.
Assuming that the grievance is escalated to the second stage of the grievance process, evaluate: (a) the role of a union-management committee, (b) who would typically be included on the committee, (c) two arguments that could be presented by the union and two arguments that could be presented by the company, and (d) two options that the committee might discuss to resolve the grievance.
Assuming the options presented are not acceptable to either side, pretend that the grievance is advanced to the third stage of the process. Then, recommend and discuss two strategies that might be considered using alternate dispute-resolution methods.
Write a 4-6 page paper, or about 1200-1800 words, not including the required title and reference pages.
Your paper must be properly cited and formatted according to CSU Global Writing Center. (Links to an external site.)
This is an individual paper; however, you should reflect on our discussion forums and incorporate ideas from there, as appropriate.
You must support your analysis with at least four to six scholarly references, which can include resources from this course. The CSU Global Library (Links to an external site.) is a good place to find sources. For this assignment, a credible source is defined as:
a scholarly or peer-reviewed journal article,
a government-based website or publication, or
a trade or industry journal article, publication, or website, including those from trade organizations such as SHRM.org and TD.org.