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The Problem Solving Through Design (PSTD) . You will be responsible for choosing

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The Problem Solving Through Design (PSTD) . You will be responsible for choosing an ICT which is YOUTUBE and collecting data (by observing and talking to users and researching the literature) in order to identify the social informatics problems with the ICT experienced by real-world users. Then develop a design-oriented solution or solutions for the problem, clearly demonstrating how the solution solves the socio-technical problem.
Task is to compare YouTube features by having an YouTube account and not having an account.
Use the Journey map and think aloud documents for reference on how to conduct the interviews and research.
Follow the PSTD report template for this work.
Use credible sources and one scholarly source.

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